Front of House Mallorca Concept Store

We are looking for an individual with a passion for cycling and experience in the retail sphere to join the Mallorca team as one of our Front of House staff. The ideal candidate will have a deep understanding and passion of cycling culture as well as experience in a premium retail setting.

Key Responsibilities:

• Daily in-store customer experience, customer service, visual merchandising and sales
• Maintenance of store aesthetic
• Stock management

The Ideal Candidate:

• Passionate cyclist
• Retail and management experience essential
• Strong technical understanding of the cycling industry
• Good communication skills – Strong english speaker with proficiency in Spanish.
• Team player

Please Note:

• Hours: Full-time (40 hours per week)

Please send your CV. info@pearl-cycles.com

Mechanic

We’re on the lookout for a talented and experienced Assistant Mechanic to join our team in Mallorca. If you love bikes, enjoy problem solving, and have a knack for great customer service, we want to hear from you. Reporting directly to the Workshop Manager, this is a fantastic opportunity to be part of a dynamic team where quality and customer happiness are our main priorities. If this sounds like you, we’d like to hear from you!

Responsibilities:

• Oversee and maintain a high-end rental fleet, ensuring all bikes are in optimal condition
• Perform custom bike builds according to customer specifications
• Conduct regular maintenance and servicing of customer bikes, ensuring safety and performance standards are met
• Provide top-notch customer service, handling repairs and addressing customer inquiries and concerns effectively

The ideal candidate:

• Min. 2 years experience
• Strong problem-solving skills
• Ability to work independently
• Excellent customer-facing skills
• Proficient in English (Spanish/Catalan is a plus)
• Confident in customer service and communication

Please note:

• Hours: Full-time (40 hours per week)

Please send your CV to info@pearl-cycles.com